You in Young

You in Young is about doing your best at all times to improve the customer experience. Your stories and suggestions will help Young to constantly improve the customer Experience. Lets put the YOU in Young!

Exceptional Service

A young lady pulled into the Subaru dealership. You could tell right off something was wrong with her vehicle. She had a flat tire. She wasn’t here for sales or service, she just needed to pull over. Bradlee Simmons was fast to act and assisted her without any hesitation. Go Bradlee!¬†Kindness and Courtesy are always at the root of a positive customer experience… From: Amy Blue Store:...

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Little details matter…

From: Customer – Hal Holbrook Store: Kia My name is Hal Holbrook and I am a customer of Young Kia and Travis Jeffries for life. I had the opportunity of meeting Travis last June while shopping for a family vehicle. I had shopped multiple other dealerships looking for a vehicle (and solution) for my growing family. After having been hassled and pushed around by a handful of Salt Lake...

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The Subaru Walk (Bodybuilder Coworkers are Cool)

Last night I was at work later than usual, and it was obviously dark by then. Ogden sort of scares me at night, and since we have to park at the Big 5 building right now, I had a short walk in the dark. I was nervous to walk to my car alone, and Bradlee Simmons happily walked me out to my car! HE EVEN OPENED MY CAR DOOR! He also took some garbage that was by my car inside to throw away....

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The You in Young Blog

Welcome to the You in Young page! This is YOUR page. You in Young is a campaign we have just launched which highlights your best practises when it comes to the Customer Experience. What are the small/ brief things that your team does everyday? Have you seen a team mate in your store go above and beyond with customers and fellow employees? Tell¬†us that story! Improving the Customer’s...

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