Videos

“Validation”

“Validation”

Did you know that you have the power to change people’s lives?  This popular video called “Validation” is worth watching and sharing with your team, your friends and your family.  Make a difference!

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Understanding Your Customers and Yourself

Understanding Your Customers and Yourself

Do you ever wonder why your customers seem to have their guard up against you? This will help you understand what’s really going on – both in the customer’s mind in in your own mind.

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Ethical Business Behavior

Ethical Business Behavior

If you were asked to do something that you knew was unethical, would you choose the ethical route, even under pressure?

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The Feedback Model

The Feedback Model

Learn a very effective way to give feedback, whether it’s positive or corrective in nature. You’ll be amazed at the great results.

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9 Tips for Managers

9 Tips for Managers

You’re a manager now, so things are different. Think about it… If the company just wanted you to keep doing what you did before, you wouldn’t have been promoted.

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Welcome To The Young Automotive Group

Welcome To The Young Automotive Group

Whether you are part of a newly-acquired dealership, or just new to the Young Automotive Group organization, we’re excited to have you with us.  

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