Training

Content Roundup: 7 Most Destructive Phrases to Avoid

Content Roundup: 7 Most Destructive Phrases to Avoid

“The 7 Most Destructive Phrases to Avoid at Work” Just get it done. This is another phrase that leads to a culture of fear. As a result, people feel immense pressure to deliver, regardless of how it gets done. At its best, employees don’t treat each other as well and corners get cut; at its worst, people begin to delve into practices that might be borderline unethical, or even...

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Conquer Your Fear…10 Seconds at a Time

Conquer Your Fear…10 Seconds at a Time

We started a new Sales Training session today. We discussed why salespeople fail and what we can do about it. One facet we discussed was fear. Remember, the only way to get rid of fear is to go out and face your challenge; facing the fear is much easier and less painful to live with. The next time you approach something in fear, tell yourself, “I don’t have to have guts all the...

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“Validation”

“Validation”

Did you know that you have the power to change people’s lives?  This popular video called “Validation” is worth watching and sharing with your team, your friends and your family.  Make a difference!

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No Victims

No Victims

By Jeff Taylor I’m reading a great book called Monday Morning Choices, by David Cottrell. It is a motivating reminder that we all have the power to create the success we desire, regardless of external events or influences. In his book, Cottrell asks whether the salesperson earning $250,000 annually has five times the intellect or ability than the one earning $50,000. What do you think? The...

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Words Of Wisdom: The No-Victim Choice

Words Of Wisdom: The No-Victim Choice

  Things turn out best for the people who make the best of the way things turn out.  ~ John Wooden We are free up to the point of choice, then the choice controls the chooser.  ~ Mary Crowley Life’s rewards go to those who let their actions rise above their excuses.  ~ Lee J. Colan Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing...

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Understanding Your Customers and Yourself

Understanding Your Customers and Yourself

Do you ever wonder why your customers seem to have their guard up against you? This will help you understand what’s really going on – both in the customer’s mind in in your own mind.

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