Leadership

Welcome To The Young Automotive Group

Welcome To The Young Automotive Group

Whether you are part of a newly-acquired dealership, or just new to the Young Automotive Group organization, we’re excited to have you with us.  

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Character is Following Through on Decisions

Character is Following Through on Decisions

Character is following through on decisions –Ken Blanchard and Fred Finch A lot of people love to make announcements—yet it’s commitments, not announcements, that really matter. Commitment involves making sure that what you intend to do or what you announce you will do actually gets done. “The road to hell is paved with good intentions.” It’s an old, but true, saying. How do you overcome that?...

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I Will Serve You or Destroy You. Who Am I?

I Will Serve You or Destroy You.  Who Am I?

I am your constant companion. I am your greatest helper or your heaviest burden. I will push you onward or drag you down to failure. I am completely at your command. Half the things you do, you might just as well turn over to me, And I will be able to do them quickly and correctly. I am easily managed; you must merely be firm with me. Show me exactly how you want something done, And after a few...

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Five Critical Admonitions For Effective Leadership

Five Critical Admonitions For Effective Leadership

In a recent Manager Training Program session focusing on “Leadership,” we  discussed remarks by General David Petraeus, former head of U.S. Central Command. As you read his advice, ask yourself whether it applies to your own responsibilities and how you might use it to increase your effectiveness as a leader. General Petraeus’ advice to newly-commissioned officers: 1. Lead by example....

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Giving Effective FEEDBACK

Giving Effective FEEDBACK

By Jeff Taylor –  Director, Young Automotive Group University An important concept that we introduce in the Manager Training program is the vital process of giving effective feedback.  Feedback is one of the most effective tools that a good manager can use with his or her team.  And yet, it is vastly under-used. So, what is feedback?  Feedback is simply communicating to someone the impact...

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When Excuses Stop, Change Can Happen

When Excuses Stop, Change Can Happen

By Kelly Moss, General Manager – Young Buick/GMC We’ve all made excuses at one time or another…  Maybe it was when we missed a personal goal we set, or when we missed out on an opportunity that would have been amazing.  Or maybe it was a deadline on a project or a performance standard at work that we missed.  We’re human and we’re not perfect, but the great thing about being human is that we...

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